Cookies policy

Find out what cookies are and how they are used on this website

Last updated: 11 October 2022

Like many websites, (the Service) uses small files called cookies to help provide the best possible online experience for you.

Our Cookies Policy explains what cookies are, how we use cookies, how third parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies?

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you. 

Cookies can be "persistent" or "session" cookies. 

  • Persistent cookies continue to exist after you finish your website visit. They are eventually deleted, often after 6 months or longer. They are used to help the Service recognise when you return so that it can remember things like your preferences, or who you are. 
  • Session cookies are deleted automatically soon after you finish your website visit, usually within 30 minutes. They are used to help the Service to remember the status of your current visit, for example, a session ID might be stored to ensure you remain logged in. 

You can remove cookies from your device at any time, and your device will automatically delete expired cookies. 

Types of cookies

Cookies can be set in two ways – some are set by the Service itself. Others are set by other services which may be used bring enhanced functionality. 


First-party cookies 

These cookies are set directly by the Service. Only the Service can read them. 

Third-party cookies 

These cookies are set by other digital services and are accessible only by those digital services. For example, if a webpage contains an embedded YouTube video, YouTube may set its own cookies to enable the video to work correctly. 


Some cookies are set by services used to provide a better experience for you. For example, Google Analytics is a common service used to understand how users interact with websites so the website owners can make improvements, so the website is easier to use. 


Some cookies are set by services for advertising purposes. For example, and advertising platform may set a cookie so that it recognises a user across different websites. 


It is not the Service which sets these third-party cookies. 


We categorise cookies based on how they are used and help you to make broad choices about which cookies you allow us to set. 

Essential cookies

These cookies let you use all the different parts of the Service. Without them, the Service cannot be provided.  They are sometimes called “strictly necessary” cookies. 


Some examples of how we use these cookies are: 


  • To remember your preferences (for example, whether you have given your consent for cookies to be set) 
  • Remembering security settings that affect access to certain content, for example, whether you are logged in. 


Functional cookies 

These cookies might be used to provide functionality. 


For example: 


  • enabling embedded video 
  • remembering that you have visited the site before so that messages for new visitors are not repeated to you 

Performance cookies 

These help us make sure that the website is working properly and fix any errors.  


Any performance cookies we use collect anonymised data to protect your identity. We do not collect any data on age, gender, sex, political or religious beliefs, nationality, or postcodes through cookies. 

Advertising cookies 

Some websites use advertising networks to show you specially targeted adverts when you visit. These networks may also be able to track your browsing across different sites. 


Cookies are widely used in online advertising. Neither the Service nor its advertising partners can gain personally identifiable information from these cookies. 


The cookies we set

Essential cookies

Session ID 

Wikipedia page about session IDs (link to 


Data stored 





Stores a GUID reference to the current logged in backend user. Randomly generated at login and stored in the database. 

These are Umbraco backend specific cookies. They are only seen by site administrators accessing the back end of the website. They are used in maintaining the session state of the logged in user. 

This expires at the end of your session. 


Load balanacer 


Data stored 





A unique identifier. 

Used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session. 

This expires at the end of your session. 


Preference cookies



Data stored 




A string for each preference set 

Used to store information about a visitor's cookie preference settings 

After 1 year 


Performance cookies


Google Analytics is an example of a first party cookie used for performance. Other organisations can’t access your data or view cookies used by our website, and we do not sell your data to any third parties. We also do not allow Google to share our analytics data. 

Google’s privacy policy (link to 


Data stored 




Browser ID 

Collects information about how you use this website 

After 2 years 


User ID 

Used to distinguish users 

After 24 hours 



A numeric value 

Used to throttle request rate. 

After 1 minute 



Used to persist session state 

After 2 years 



Contains campaign related information. 

After 90 days 


Third-party cookies


Some of our webpages use third-party services or software, such as online videos or social networking features. Many of these services may set cookies on your device. 

We will ask for consent for these cookies to be set, and you’ll need to accept these cookies if you wish to view the content. 



Data stored 




Various unique identifiers, as well as login information that may relate to a Google account. 

Google set a number of cookies on any page that includes a YouTube video. While we have no control over the cookies set by Google, they appear to include a mixture of pieces of information to measure the number and behaviour of YouTube users, including information that links your visits to our website with your Google account if you are signed in to one. Information about your use of our website, including your IP address, may be transmitted to Google and stored on servers in the United States. This cookie does not identify you personally unless you are logged into Google, in which case it is linked to your Google account. 

Most of the cookies expire 1 year after your last visit to a page containing a YouTube video, although some expire sooner. 


Advertising cookies


Google Ads 

Google page about ads and privacy (link to 


Data stored 




Browsing behaviour  

Used by Google Ads to take information from ad clicks and store it in a first-party cookie so that conversions can be attributed outside the landing page. 

After 3 months 


What are your choices regarding cookies?

If you would like to delete cookies or instruct your web browser to delete or refuse cookies, you can do this for any website by visiting the help pages of your web browser. 

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly. 

At the end of this cookie policy, we provide a mechanism for you to accept or refuse cookies for the Service. Using this method rather than your browser’s in-built blocking will enable you to block categories of cookies but keep others active. This will help you to preserve the functionality of the site. 

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit or 

Setting my cookie preferences

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